Return & Cancellation Policy
At Amaltas Furniture, customer satisfaction is our highest priority. Below are our transparent and customer-friendly policies for cancellations, returns, exchanges, and delivery issues.
Order Cancellation
Orders can be cancelled before they are shipped. Simply send us a cancellation email at:
[email protected]
Your total amount will be refunded without any deductions.
Damaged Product Received
If you receive a damaged product, please notify us immediately upon delivery. We will replace the product or the damaged part — whichever is necessary — at no extra cost.
Package Lost in Transit
In the rare case that your package is lost during transit, we will send you a brand new replacement at no additional cost.
If only part of the package is lost, we will replace the missing part promptly.
Return Policy (10-Day Exchange)
If you find some problem in the product, you are eligible for a 10-day exchange.
Please note:
- No refunds will be issued.
- Only exchange is permitted.
- Return shipping or exchange costs are to be borne by the customer.
100% Money-Back Guarantee
If you do not receive your product within a reasonable timeframe, we guarantee a 100% Money-Back Refund.
Our Commitment to You
Our endeavor is to make you a lifelong customer. We take utmost care to ensure your satisfaction and protect your interests at every step.
For any assistance, complaints, or feedback, please reach us at:
[email protected]